Shipping Policy

All orders are processed and shipped Monday through Friday from 9.00AM to 5.00PM.

All orders placed after 2.00PM on Friday will be processed the next business day. Please allow up to 2 business days for your order to be processed and shipped.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@cassiesjewelry.com and send your item to: Cassie’s Jewelry, P.O BOX 4767 Boynton Beach, Fl, 33424- United States.

Shipping

To return your product, you should mail your product to: Cassie’s Jewelry, P.O BOX 4767 Boynton Beach, Fl, 33424- United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.